Common Inquiries

OneGold features advanced trading software that combines traditional investment techniques with innovative social trading tools. Users can trade various assets, including stocks, cryptocurrencies, forex, commodities, ETFs, and CFDs, and can observe and replicate top traders' strategies. To get started, simply register and log in using your credentials.

Social trading on OneGold allows users to connect with other traders, follow their strategies, and copy their trades using features like CopyTrader and CopyPortfolios—giving you the advantage of expert insights with minimal market knowledge.

Unlike standard brokers, OneGold combines social trading with innovative investment tools. Users can learn from and mirror successful traders with tools like CopyTrader, enjoy a user-friendly platform, access a wide range of assets, and explore advanced investment products including curated CopyPortfolios focused on specific themes or strategies.

On OneGold, you can trade a variety of assets such as global stocks, cryptocurrencies like Bitcoin and Ethereum, major forex currency pairs, commodities including metals and energy, ETFs, worldwide indices, and CFDs for leveraged trading.

OneGold operates in many countries worldwide; however, availability depends on regional regulations. To confirm whether OneGold services are accessible in your location, visit the OneGold Availability Page or contact customer support for current information.

The minimum deposit for OneGold typically starts at $250, though this can vary by country. For exact details applicable to your area, check the OneGold Deposit Page or contact customer support.

To open a OneGold account, go to the website, click "Sign Up," enter your personal information, complete the verification steps, and fund your account. Once set up, you can begin trading and exploring the platform's services.

Yes, OneGold provides a mobile app compatible with iOS and Android devices. The app offers full trading capabilities, enabling you to manage your investments, analyze data, and execute trades from your smartphone or tablet.

To verify your OneGold account, log in, go to "Profile Settings," select "Verify Identity," upload valid ID and proof of address, and follow the instructions. Verification usually takes 1-2 business days.

To reset your OneGold password: 1) Visit the login page, 2) Click on "Forgot Password?", 3) Enter your registered email, 4) Check your email for the reset link, 5) Follow the instructions to create a new password.

To close your OneGold account: 1) Withdraw all funds, 2) Cancel subscriptions, 3) Contact customer support to request account closure, 4) Follow any additional instructions provided by support to complete the process.

To modify your profile information: 1) Sign into your account, 2) Click on your profile icon and choose "Account Settings," 3) Enter your new details, 4) Confirm and save the changes. Additional verification may be needed for certain updates.

AutoTrade is a cutting-edge feature that allows you to replicate the trading strategies of top investors on OneGold. By selecting a trader to follow, your account will automatically mirror their trades proportionally to your allocated funds. This tool is beneficial for novices learning the markets and for seasoned traders seeking strategic collaboration.

Thematic Portfolios are expertly assembled collections that incorporate diverse strategies or asset classes around specific concepts. They help investors achieve diversified exposure via a single investment vehicle, making portfolio management easier and reducing risks. To explore these portfolios, log into "OneGold" with your credentials and select from various thematic options.

You can customize your CopyTrader settings by: 1) Choosing a trader whose approach aligns with your interests, 2) Setting your preferred investment amount, 3) Adjusting how your funds are allocated, 4) Enabling risk controls like stop-loss features, 5) Continually reviewing and adjusting your strategies to meet your objectives.

Yes, OneGold provides leveraged trading via CFDs. Leverage allows trading larger positions with a smaller initial deposit, but it also amplifies potential losses, including exceeding the invested amount. Understanding leverage and using it responsibly is key to managing your trading risks.

OneGold's social trading platform enables traders to connect with others, share insights, and collaborate on investment strategies. Users can view detailed trader profiles, track their activities, and engage in community discussions, promoting a cooperative environment for more informed trading decisions.

To maximize your trading experience with OneGold, log in on your preferred device—desktop or mobile. Browse through a broad range of financial instruments, execute trades by selecting assets and defining investment amounts, keep track of your portfolio with user-friendly dashboards, leverage advanced analytical tools for better insights, stay updated with live market news, and actively participate in community discussions to enhance your strategies.

OneGold maintains a clear fee structure, offering commission-free trading of shares and applying spreads on CFD contracts. Additional costs like withdrawals and overnight financing are also applicable. Traders are advised to review the complete fee schedule available on the platform for full transparency.

OneGold emphasizes openness by clearly displaying all applicable fees, including spreads, withdrawal charges, and overnight costs, on its website. Understanding these costs beforehand helps traders manage their expenses effectively.

The spreads on OneGold CFDs vary based on the traded asset. The spread, which is the difference between the ask and bid prices, represents the cost of trading. Higher volatility assets typically have wider spreads. Traders can view the current spreads for each instrument directly on the platform before placing trades.

OneGold charges a flat fee of $5 for every withdrawal, regardless of the amount. First-time withdrawers receive a fee waiver. Withdrawal times vary based on the selected payment option.

Depositing funds into your OneGold account is free of charge. However, payment methods such as credit cards, PayPal, or bank transfers might have their own fees. It's recommended to verify with your payment provider for any applicable costs.

Overnight rollover fees are applied when leveraged positions are held overnight. These fees vary depending on the leverage used, the duration the position is kept open, and the asset class involved. Specific fee details for each asset type can be found in the 'Fees' section on the OneGold platform.

OneGold uses cutting-edge security measures such as SSL encryption for data transmission, two-factor authentication (2FA) for account access, regular security assessments to identify vulnerabilities, and strict privacy policies that comply with international standards.

Client funds at OneGold are protected through segregated accounts, compliance with applicable regulations, and investor protection schemes tailored to your region. Your funds are kept separate from operational accounts, ensuring safety under strict supervisory controls.

To enhance your financial stability, consider expanding your portfolio with cryptocurrencies, consult OneGold for advice on secure trading techniques, explore crowdfunding as a means for growth, and stay informed about innovative trends in digital financial exchanges.

While OneGold ensures client funds are stored in segregated accounts and implements security measures, it does not offer dedicated insurance coverage for individual trading accounts. Investors should be aware of market risks and conduct proper due diligence. Detailed information on asset protection policies is available in OneGold's Legal Disclosures.

OneGold offers various support options including Live Chat during operational hours, Email Assistance, an extensive Help Center, support via Social Media channels, and Phone Support in select regions.

For technical problems, consult the Help Center, submit a Contact Us form with relevant details and screenshots, then await a response from the support team.

Replies to emails and contact forms are usually provided within 24 hours. Live chat support is available instantly during working hours. Response times can vary during peak periods or holidays.

The live chat service is available during normal business hours, and for support outside these times, you can reach out via email or access the Help Center. Replies will be given once support is available.

OneGold offers a range of trading approaches, including social trading through CopyTrader, portfolio diversification with CopyPortfolios, long-term investing options, and comprehensive technical analysis. The ideal strategy varies according to individual investment goals, risk appetite, and experience.

While OneGold delivers robust services and functionalities, its customization options are somewhat limited compared to more advanced trading platforms. Nonetheless, investors can enhance their strategies by selecting specific traders to follow, adjusting their asset allocations, and utilizing the platform's charting tools.

Enhance your trading results on OneGold by diversifying across different assets, copying successful trader strategies, and applying thorough risk management techniques to protect your investments.

Trading hours depend on the asset class: Forex trades 24/5, stock markets operate during their specific hours, cryptocurrencies are available around the clock, and commodities/indices have designated trading sessions.

Explore OneGold’s sophisticated analysis tools, such as market indicators, drawing utilities, and comprehensive charting options to interpret market movements and optimize your trading approaches.

Implement strategies like defining clear profit goals, adjusting trade sizes appropriately, spreading investments across assets, using leverage with caution, and regularly monitoring your portfolio to enhance safety.

Log into your account, go to the Withdraw Funds section, choose your amount and preferred payout method, verify your details, and submit the request, which typically processes within 1-5 business days.

Yes, leverage OneGold's automated trading tools to create strategies based on your preferences and keep your investments consistent.

OneGold’s educational ecosystem includes the OneGold Academy, live webinars, trading signals, insightful blog posts, and practice accounts to develop your expertise.

Tax obligations differ across regions. OneGold offers detailed transaction summaries and insights to support your tax reporting. Seek advice from a tax expert for tailored assistance.